I've had one experience with T&T. I went in to the NHP storefront on my way home from work one day because I was looking for a specific .22 (Armi Jager AP if anyone's interested). I tried calling but the number seemed to have been disconnected (this was several years ago mind you, so yeah, I was a bit younger, but still)
I went in, browsed around for a minute, then asked one of the fellows behind the counter if they had any Armi Jagers, noting that I knew it was an obscure Italian company, I had saw a few of them on Armslist, so they were definitely imported to the US at one point. I was told that no such company, nor rifle exists, and he just went back to what he was doing.
I thought that was a little rude, and walked right out. I was treated similarly when I was looking to make my first rifle purchase when I was 18 at Dicks. One of the older guys basically wrote me off because I was asking too many questions. I went down the road to Sports Authority and spoke to Artie (who is no longer there unfortunately) for literally like an hour before he agreed to pull a 10/22 from the next stock and set it aside for me.
Not mine, but my uncle told me a story one time about how he was in there and a middle aged woman was handling some of the pistols, looking to find something for self defense. They gave her a full size .45, not sure what exactly, and she was having trouble with the slide. One of the gentleman who worked there instructed her to jam it into her stomach, lean over it, and use her leverage to cock it back.
Needless to say my uncle jumped in with "ARE YOU OUT OF YOUR *BLEEPING* MINDS" and gave whoever it was an earful before explaining to the woman the proper way to handle firearms and the 4 rules.
I'm not really impressed, though I wished them well when the whole Rice "assault weapons" witchhunt came through, but that is a whole 'nother story.
