I popped in there the other day. They seemed busy. Couple of LEO customers and when I asked if they sell to civilians, both heads got whiplash turning to see who was asking! The two boys, yes, young men, behind the counter were more like salesmen. I can only say that about one of them really because i pretty much talked to just one. It seemed like he was selling cell phones - didn't know anything about them. Didn't pretend too . Said they deal primarily w/ LEO but will sell to civilians. Said they can get any Smith - they are a S&W distributor.
"do you sell used?" yes, but have to ask the boss. who was unavailable.
Wasn't your typical gun store. but maybe that is a good thing!