The so-called "polite robber" is really, really sorry.
That's according to police, anyway, who say the man caught on video apologizing profusely while allegedly holding up a Seattle convenience store is a convicted felon with a long criminal record that includes armed robbery and forgery.
Gregory Paul Hess, 65, whose identity was confirmed to AOL News by Police Sgt. John Urquhart of the King County Sheriff's office, allegedly decided that robbing a store at gunpoint was no reason to forget his manners. Security cameras show the man walking into a Shell convenience store in Seattle on Saturday before sheepishly explaining to John Henry, the store's owner, that he would be robbing him.