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Stopped into CGT to buy a gun they have in stock. Black guy was too busy texting to sell me anything. Jose his usual grumpy self. If that was MY business with all that inventory and overhead, I would never allow a customer to leave with any money in his pocket or credit available on his cards.

I will just buy it from Stan.
 

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Stopped into CGT to buy a gun they have in stock. Black guy was too busy texting to sell me anything. Jose his usual grumpy self. If that was MY business with all that inventory and overhead, I would never allow a customer to leave with any money in his pocket or credit available on his cards.

I will just buy it from Stan.
Maybe that's how they HAVE all that inventory??
 

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Stopped into CGT to buy a gun they have in stock. Black guy was too busy texting to sell me anything. Jose his usual grumpy self. If that was MY business with all that inventory and overhead, I would never allow a customer to leave with any money in his pocket or credit available on his cards.

I will just buy it from Stan.
I like Jose but stick with Stan. You can't go wrong there.
 

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coliseum gun traders. I've had nothing but bad experiences with them. That's the closest place to my house and had they been maybe a little more competitive pricing wise and a little more friendly, they might have gotten my business.

They were charging $30 over MSRP on a gun and the guy told me they were "right there" with the listed MSRP. Sorry pal, "knocking" off $30 to make yourself seem like your giving me a deal is just wasting my time.
 

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Discussion Starter · #8 ·
I have to say, when Jean was there I got better service. Once you got to know her she was very helpful.

The fact that she went to work at a big box store for the money they pay speaks volumes.
 

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coliseum gun traders. I've had nothing but bad experiences with them. That's the closest place to my house and had they been maybe a little more competitive pricing wise and a little more friendly, they might have gotten my business.
They were charging $30 over MSRP on a gun and the guy told me they were "right there" with the listed MSRP. Sorry pal, "knocking" off $30 to make yourself seem like your giving me a deal is just wasting my time.
One of the former mods sent me there because it was his favorite shop. I had to wait a while before being helped. I saved $50 buying the same gun from the lgs closer to my house. I have no problem paying a little extra for courteous service when it's something I like.
 

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From being a first-time customer to being a repeat (and repeat) customer, I have always felt welcomed, been given good advice, and treated well at South Shore Sportsman. And that's why they get my business.

There is very little that you can't buy for less on the internet. It's the service that keeps me going to my not-so-local LGS. It sounds like CGS missed that memo
 

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I have bought ammo there a few times and bought a shotgun (at a pretty good price). I have never had a problem with the service and the guy who sold be the shotgun was very helpful.
 

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Jose was the manager of American Outdoors. I hope his experience doesn't cause another gun store to go out of business!
so what you're implying is that Jose who was not an owner of said business is the reason said business went bankrupt and closed? Please feel free to elaborate.
 

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I have to say, when Jean was there I got better service. Once you got to know her she was very helpful.

The fact that she went to work at a big box store for the money they pay speaks volumes.
The fact is Jean received numerous complaints both online and in person and when confronted chose to quit rather than adjust her attitude.
 

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Stopped into CGT to buy a gun they have in stock. Black guy was too busy texting to sell me anything. Jose his usual grumpy self. If that was MY business with all that inventory and overhead, I would never allow a customer to leave with any money in his pocket or credit available on his cards.

I will just buy it from Stan.
really? I hear they're hiring, why don't you go down there and show 'em how its done Billy Mayes.
 

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Discussion Starter · #18 ·
so what you're implying is that Jose who was not an owner of said business is the reason said business went bankrupt and closed? Please feel free to elaborate.
I am not the person you quoted, but I will say this:

AOS only had a couple of sales employees at the new location. Not serving customers is a good way to go bust.

AND, I don't know that he went bankrupt.

Angelo had a store going back to when it was on the corner of Rte 110 and Hempstead Tpk and he had the trailer in the back. I bought a gun from him in 1972. Maybe he just decided to retire. He is no spring chicken. neither am I, and he has to be older than me.
 

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Ive had good and bad experiences at most gun stores on long island. You cant expect every gun store to treat you like a king every time you walk in. They cant tell when a customer is there to buy something or just to play with the merchandise. They probably get annoyed that they have to keep cleaning all the guns that customers want to see, but arent really interested in buying. I don't think they deal with enough people every day to accurately tell when a customer really wants to be helped because he wants to buy something, or play with new toys for a minute.

I walked into Coliseum once when I was young and didn't buy a gun because the guy at the counter made me feel like I was aggravating him. He didn't know I had $1,000 in my pocket. I went straight to TNT and the guy behind the counter was extremely helpful. They earned my business that day. But the next time, I got treated poorly at TNT, then another gun shop, then got great service at Coliseum. So I bought my first 1911 there. I think it was because I was around 22 years old, so they figured I wasn't a serious buyer. But now I just think that the guys behind the counter have good days and bad days, just like everyone else.
 

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so what you're implying is that Jose who was not an owner of said business is the reason said business went bankrupt and closed? Please feel free to elaborate.
He was the store manager, was he responsible for many of the problems with lack of customer service. That would be an affirmative. AOS did pickup business after Edelman's closed. I was a customer at both stores back in the 80's and 90's. When the shop was closing on RT 110, I did continue to purchase from them but preferred dealing with owners like Marty and Mark. Never involve family in business. Jose might be the right guy for Coliseum.
 
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