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Moved to Texas!!
Joined
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2,260 Posts
Discussion Starter · #1 ·
I had some work done and string replaced last year by C&B. Last week I grabbed the bow and had some issues with the string. I went over to C&B to see if they can help out as they changed this string last season. After a short talk and explanation Ralph (owner) was called over and he asked no question and said to do what had to done at no cost.

As I travelled to the store I wondered how they would treat this issue. I have to say I was blown away and impressed by this customer service. During my drive over i thought if they treated this any different I would have gone elsewhere and never gone back to C&B. They now have me as a regular customer and I also ended up buying a new bow setup tonight!!

So, Ralph or any other C&B employee reading this.. THANK YOU again!!

Any LIF archers I recommend C&B as a loyal and honest shop to visit.

Thanks for reading,
 

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Moved to Texas!!
Joined
·
2,260 Posts
Discussion Starter · #2 ·
I had some work done and string replaced last year by C&B. Last week I grabbed the bow and had some issues with the string. I went over to C&B to see if they can help out as they changed this string last season. After a short talk and explanation Ralph (owner) was called over and he asked no question and said to do what had to done at no cost.

As I travelled to the store I wondered how they would treat this issue. I have to say I was blown away and impressed by this customer service. During my drive over i thought if they treated this any different I would have gone elsewhere and never gone back to C&B. They now have me as a regular customer and I also ended up buying a new bow setup tonight!!

So, Ralph or any other C&B employee reading this.. THANK YOU again!!

Any LIF archers I recommend C&B as a loyal and honest shop to visit.

Thanks for reading,
 

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Moved to Texas!!
Joined
·
2,260 Posts
Discussion Starter · #5 ·
Bring it in soon...like now before it starts getting crazy busy over there. Tis the season!!
 

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Moved to Texas!!
Joined
·
2,260 Posts
Discussion Starter · #6 ·
Bring it in soon...like now before it starts getting crazy busy over there. Tis the season!!
 

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Patience
Joined
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1,751 Posts
I have purchased two bows and countless arrows there.
One party and many lessons later, I find the shop to be te kind of place you hope to find.
Thanks to Ralph, we are loyal customers and I can recommend him highly.
 

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Patience
Joined
·
1,751 Posts
I have purchased two bows and countless arrows there.
One party and many lessons later, I find the shop to be te kind of place you hope to find.
Thanks to Ralph, we are loyal customers and I can recommend him highly.
 

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-1 Arisaka Type 99
Joined
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1,516 Posts
I know their daughter, Christina.  They're good people.
 

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-1 Arisaka Type 99
Joined
·
1,516 Posts
I know their daughter, Christina.  They're good people.
 
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