99 replies to this topic

[kdog]

I wanted to change the subject of this post to "SOLVED - " but looks like I can't edit the original post.

[zzrguy]

If you like I can change it.

[kdog]

Yeah, that would be cool. Thanks.

[Ricekila]

PS - one of the DSI employees stopped me and said "are you kdog?" That was one of those "oh shit" moments... hah.

 

At least your screen name isn't on your license plates - LOL

[Shotgun682]

One more time

Why are they selling rifles with gas ports that are to large?

It's not the first week they are in business.

[Ricekila]

Wrong bit from the factory ?

[Shotgun682]

Wrong bit from the factory ?

And why not take 2 seconds to check when you get the shipment in or while building the rifle?

[Ricekila]

Ya-ask-in the wrong guy -- whoever replaced fresh bits in the CNC -- how many went out like that ?

[Shotgun682]

Ya-ask-in the wrong guy -- whoever replaced fresh bits in the CNC -- how many went out like that ?

It's just a question of quality Gary.

Parts can be slapped together and hope for the best. Since they offer a lifetime warranty maybe that's how they do business. They will catch the lemons after the customer gets "soured".

Or you can check, check, check and you will catch 99.9% of the lemons before the customer does. That is of you care and know what you are looking for.

[Ricekila]

Now I wonder if its the wrong barrel for that A/R ?

 

https://www.tactical...port-sizes.html

 

Whats the old joke ( but true ) -- never buy a car that was assembled on a Monday or a Friday - LOL

[Ricekila]

Now when I put a free-float hand guard on mine I get rid of that front site -- I'm gonna measure the gas port hole --

[Shotgun682]

Now when I put a free-float hand guard on mine I get rid of that front site -- I'm gonna measure the gas port hole --

No need to if it's running fine and ejecting at 3 to 4 o'clock. Yours isn't a DSI...lol

[Ricekila]

I'm a big believer in free floating --- every long gun I own is free floated --

[boosti]

It's just a question of quality Gary.
Parts can be slapped together and hope for the best. Since they offer a lifetime warranty maybe that's how they do business. They will catch the lemons after the customer gets "soured".
Or you can check, check, check and you will catch 99.9% of the lemons before the customer does. That is of you care and know what you are looking for.

A small Local business especially located on Long Island depends on a solid reputation for service. You can expect a product to fall through the cracks because of a defective part and quality control, however, customer service is always more important. Having a product returned from service to a customer that still doesn't work will definitely ruin it's reputation.

[zzrguy]

Well its fixed and it has a life time warranty. Sucks it had to go back a second time but it happens. I had a car go back 4 time to get the door switch fixed cause the light would stay on and the doors would lock.

[kdog]

A small Local business especially located on Long Island depends on a solid reputation for service. You can expect a product to fall through the cracks because of a defective part and quality control, however, customer service is always more important. Having a product returned from service to a customer that still doesn't work will definitely ruin it's reputation.

 

This is basically my thought on the matter. Things happen, it's a small company. Knowing the company will make right any issues that arise is the most important thing for me. When I really blew my top earlier in this thread was when it seemed like I was being jerked around.  In the end they made it right and I'm happy with the resolution.

[NRATC53]

Hey -- before I got married I did a few test rounds to make sure every thing worked --- both times --

Yeah, and that first time around? Yikes

[Ricekila]

She squeaked --

[boosti]

This is basically my thought on the matter. Things happen, it's a small company. Knowing the company will make right any issues that arise is the most important thing for me. When I really blew my top earlier in this thread was when it seemed like I was being jerked around.  In the end they made it right and I'm happy with the resolution.

This thread was important, it showed a representative acknowledge the problem and somehow the ball was dropped. It would have been better if the owner or a representative from DSI made a post to assure it's customers are a top priority. I had an issue with my DSI and was lucky to have someone know exactly what the problem was. I too would like to support a local business. I like the owner of Henry, no nonsense will post on a forum and speak to a customer who has an issue and post they were given a full refund.

[Ricekila]

Now when I put a free-float hand guard on mine I get rid of that front site -- I'm gonna measure the gas port hole --

 

And the port hole is 5/64 ths. or 0.078 right where it should be --