Long story.
We do a lot for the local community and depend on a vehicle. Selling something with misleading titles and certifications are just plain wrong. You shop at a dealership to NOT get swindled. Well..
Purchased a Ram 2500 on the 6/11 and it took them until 6/19 to take posession. Folks who buy pickups know we need specific things. Engine type, gear ratios, towing, etc. I actually found exactly what I wanted! Claiming they addressed all the 'problems'.
Vehicle has 41,190 miles, and was sold as a CERTIFIED Chrysler pre-owned.
Left the dealership and the following has occurred:
They gave me an "I OWE YOU" for a check engine light, safety recall, new fob key, new spare key, and they owe me funds on a trade.
Left the dealership and on night one:
1. Rear brake light out (how did it pass NYS inspection?)
2. Steering wheel play is horrible and its all over the road. (its actually dangerous to drive)
3. Check engine light (again, how did it pass NYS inspection?)
4. Auto start reports system failure and shuts the vehicle down after 5 seconds from starting.
5. Vehicle randomly starts and stalls on its own.
6. Brakes are horrible.
7. Spare tire is bald and flat
8. Rear passenger door does not lock or unlock.
9. Front left and right tie rods are worn, which is a Dodge safety recall and never fixed which I asked 3 times prior.
10. 4x4 high light does come on solid but grinding gears.
11. 4x4 LOW only flashes and truck locks up.
I got stuck in the sand/beach last night, guess I learned the hard way!!!
The point is, this is a CERTIFIED Chrysler pre-owned which is to go through a 124 point check which it didn't. No one at the dealership returns my calls, so I contacted Dodge directly and was given a case number. Employee # SM1771 gave me a case number and called all local dealerships for me this morning:
I bought the truck to be able to tow it for our 4th of July Camping trip!!
Atlantic Dodge was dispatched to take the vehicle and will give me a loaner this Thursday. They will look at it and address the immediate concerns/safety stuff to be able to drive/tow for next week. (whew!!)
This post is to inform people to stay clear from Security Dodge when they claim a vehicle is 'certified'. Do yourself a favor and avoid them at all costs.
I setup a domain (www.SecurityDodgeSucks.com) that points to this thread to get exposure it needs. Other potential customers need to be aware of what is happening there.
Guests, login into here (www.LongIslandFirearms.com) to reply if you too have experiences with this dealership.
We pay good money for our vehicles and I went shopping for a certified one so that I wouldn't get scammed. Well shame on me!
Our community Long Island Firearms is the #1 rated site in NY,(*click here guests) with over 3 million website hits per month. Enjoy that exposure Security Dodge!!
(hate those WBAB commericals of your dealership, they make me sick now)
UPDATE per Atlantic 6/26 1pm:Transfer case is shot, broken internal parts, no fluid in the transfer case, bone dry.
3 bulbs were out (rear brake, reverses)
Check engine: 02 sensor and computer malfunction which is causing the system failures
Recall was not completed and are doing this as well
Stuck part in rear passenger door lock system
The play in the steering is related to recall and steering box parts needed.
UPDATE: per Atlantic 6/27 4:30PM. Transfer case due in Monday. Recall parts (all front end safety related) has been completed.
Dealership address:
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Post by Long Island Firearms.
We do a lot for the local community and depend on a vehicle. Selling something with misleading titles and certifications are just plain wrong. You shop at a dealership to NOT get swindled. Well..
Purchased a Ram 2500 on the 6/11 and it took them until 6/19 to take posession. Folks who buy pickups know we need specific things. Engine type, gear ratios, towing, etc. I actually found exactly what I wanted! Claiming they addressed all the 'problems'.
Vehicle has 41,190 miles, and was sold as a CERTIFIED Chrysler pre-owned.
Left the dealership and the following has occurred:
They gave me an "I OWE YOU" for a check engine light, safety recall, new fob key, new spare key, and they owe me funds on a trade.
Left the dealership and on night one:
1. Rear brake light out (how did it pass NYS inspection?)
2. Steering wheel play is horrible and its all over the road. (its actually dangerous to drive)
3. Check engine light (again, how did it pass NYS inspection?)
4. Auto start reports system failure and shuts the vehicle down after 5 seconds from starting.
5. Vehicle randomly starts and stalls on its own.
6. Brakes are horrible.
7. Spare tire is bald and flat
8. Rear passenger door does not lock or unlock.
9. Front left and right tie rods are worn, which is a Dodge safety recall and never fixed which I asked 3 times prior.
10. 4x4 high light does come on solid but grinding gears.
11. 4x4 LOW only flashes and truck locks up.
I got stuck in the sand/beach last night, guess I learned the hard way!!!
The point is, this is a CERTIFIED Chrysler pre-owned which is to go through a 124 point check which it didn't. No one at the dealership returns my calls, so I contacted Dodge directly and was given a case number. Employee # SM1771 gave me a case number and called all local dealerships for me this morning:
I bought the truck to be able to tow it for our 4th of July Camping trip!!
Atlantic Dodge was dispatched to take the vehicle and will give me a loaner this Thursday. They will look at it and address the immediate concerns/safety stuff to be able to drive/tow for next week. (whew!!)
This post is to inform people to stay clear from Security Dodge when they claim a vehicle is 'certified'. Do yourself a favor and avoid them at all costs.
I setup a domain (www.SecurityDodgeSucks.com) that points to this thread to get exposure it needs. Other potential customers need to be aware of what is happening there.
Guests, login into here (www.LongIslandFirearms.com) to reply if you too have experiences with this dealership.
We pay good money for our vehicles and I went shopping for a certified one so that I wouldn't get scammed. Well shame on me!
Our community Long Island Firearms is the #1 rated site in NY,(*click here guests) with over 3 million website hits per month. Enjoy that exposure Security Dodge!!
(hate those WBAB commericals of your dealership, they make me sick now)
UPDATE per Atlantic 6/26 1pm:Transfer case is shot, broken internal parts, no fluid in the transfer case, bone dry.
3 bulbs were out (rear brake, reverses)
Check engine: 02 sensor and computer malfunction which is causing the system failures
Recall was not completed and are doing this as well
Stuck part in rear passenger door lock system
The play in the steering is related to recall and steering box parts needed.
UPDATE: per Atlantic 6/27 4:30PM. Transfer case due in Monday. Recall parts (all front end safety related) has been completed.
Dealership address:
- Security Dodge
Address: 345 Merrick Rd, Amityville, NY 11701
Phone: 631-691-5000
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Post by Long Island Firearms.